Job Description

Are you an experienced mortgage branch manager who has the professional skills and drive to lead a team to success? We are rapidly expanding and are looking for a polished mortgage branch manager to oversee all aspects of daily operations and grow our sales team with our white glove approach to customer service. We offer competitive compensation, support, and benefits to take your career to the next level. Please apply today! Responsibilities:

• Represent our brand in a positive way to referral networks, such as realtors, using effective marketing tactics and paying strong attention to reputation management
• Maintain and enforce branch policies, procedures, and protocols are followed by all team members
• Lead, train, and motivate employees to achieve sales goals
• Meet and exceed sales management goals, pipeline goals, and new business generation goals to increase market share
• Recruit, hire and train all branch personnel including mortgage loan officers/ MLOs, compliance, operations, underwriters, processing teams, and other mortgage professionals to build a well-rounded team

Qualifications:

• Must be able to complete all phases of the mortgage loan origination process and have demonstrated knowledge of FHA, VA, USDA, and conventional residential mortgage loan products and regulations
• Must have strong judgment and decision making skills and excellent communication skills
• Previous experience required: 3-5 years of experience in banking or mortgage industry with 2-3 years experience a supervisory role as customer service, human resources, business development, sales, or operations manager

About Company: If you’re looking to grow in the mortgage business, there’s no better place than The Faille Team. With over 25 years of lending experience, I’ve built a team rooted in deep product knowledge, high-level skill, and—above all else—exceptional customer service. What sets us apart is our commitment to both clients and our team. We don’t just get loans done—we guide people through one of the most important financial decisions of their lives, and we do it with care, clarity, and confidence. That’s why so many clients come back or refer their friends and family. As a leader, my goal is to help others grow and develop. I’m passionate about training, mentoring, and sharing what I’ve learned to help team members succeed—not just in closing loans, but in building lasting careers. If you’re someone who wants to learn, who values doing things the right way, and who takes pride in serving clients at the highest level, you’ll thrive here.

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